“The PCA crew is leagues above
the competition” - Pepsico-
"a prior vendor failed to develop
the application, which (Practical) delivered." - Franklin Park -
"the application (is) easier to use, with a
much simpler, more intuitive use interface" - Royal Administration Services -
"Sometimes it's the things you don't ask for
that are important" - Royal Administration Services -
"PCA turned our raw data and algorithms into easy to use
and understand features and reports." - CareScout -
"The quality and professionalism ... has been
so outstanding that we want to send you a letter of thanks." - USALCO -
"PCA people and applications stand out by
far exceeding our expectations." - USALCO -
"The resulting application greatly increas(ed)...
our business effectiveness and efficiency." - The Advest Group -
"PCA completes projects
efficiently and effectively" - Pepsico
Smart Client Hosting Requirements
Dedicated Server Hardware Configuration
Required:
- Dual Processor 3 GHz
- 8MB Cache
- 667 FSB
- 2G RAM
- 2 Fast 200 GB hard drives configured with at least Raid 1
- Redundant Power Supplies
Optional:
- Dual Core technology (Better speed, allows for 64 bit OS)
- Quad Processor (Better speed)
- Raid 5 drives (Improved reliability)
- Hot swappable drives (Less downtime if drives need to be replaced)
Server Software Configuration
- Windows 2003 Server
- SQL Server 2000 and/or 2005 installed with Reporting Services Installed (Enterprise edition or Standard Edition, using Practical’s or client’s licenses) (We can install).
- DotNet Framework 1.1 installed, with the option to go to 2.0 when we want it
- VPN tunnel back to Practical using IPSEC security compatible with SonicWall (Most are).
- Terminal Services Installed (2-user standard edition that ships with the O/S)
- Practical System Administrative access to the SQL Server (Need to be able to create/drop users/databases/etc, and change SQL Server configuration)
- SQL Mail Installed
- SMTP Access to a Mail Server (Can be the one here at Practical, we just need access to it).
- Mail Ports to outside world closed (except to SMTP server at Host or at Practical)
- HTTP(s) and FTP ports open
- IIS 6.0 Installed
- Ability for Practical to copy files to particular directories within the IIS Directory structure.
- Ability for Practical to install applications as may be required from time to time.
Practical Computer Applications (PCA) Responsibilities
- Manage SQL Server databases, users, and security
- Manage Website and web Services and Practical applications
Hosting Provider Responsibilities
- Internet Access uptime SLA of > 99.99% (=1 hour downtime per year)
- Scheduled backup of the O/S
- Scheduled Backup the SQL Server databases
- Failover on the Internet Access and Electricity
- Hardware support including swapping out bad components (Hot Swappable required)
- O/S maintenance and support including Service Pack updates
- Managing Host’s firewall
- Availability (optionally) of a mirrored server in case of Server crash
- 24/7×365 Technical Support availability (optional dedicated contact), with <1hr response time
What are your deployment and hosting options?
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