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    “The PCA crew is leagues above
    the competition” - Pepsico

  • "a prior vendor failed to develop
    the application, which (Practical) delivered." - Franklin Park

  • "the application (is) easier to use, with a
    much simpler, more intuitive use interface" - Royal Administration Services

  • "Sometimes it's the things you don't ask for
    that are important" - Royal Administration Services

  • "PCA turned our raw data and algorithms into easy to use
    and understand features and reports." - CareScout

  • "The quality and professionalism ... has been
    so outstanding that we want to send you a letter of thanks." - USALCO

  • "PCA people and applications stand out by
    far exceeding our expectations." - USALCO

  • "The resulting application greatly increas(ed)...
    our business effectiveness and efficiency." - The Advest Group

  • "PCA completes projects
    efficiently and effectively" - Pepsico

Smart Client Hosting Requirements

Dedicated Server Hardware Configuration

Required:
  • Dual Processor 3 GHz
  • 8MB Cache
  • 667 FSB
  • 2G RAM
  • 2 Fast 200 GB hard drives configured with at least Raid 1
  • Redundant Power Supplies
Optional:
  • Dual Core technology (Better speed, allows for 64 bit OS)
  • Quad Processor (Better speed)
  • Raid 5 drives (Improved reliability)
  • Hot swappable drives (Less downtime if drives need to be replaced)

Server Software Configuration

  • Windows 2003 Server
  • SQL Server 2000 and/or 2005 installed with Reporting Services Installed (Enterprise edition or Standard Edition, using Practical’s or client’s licenses) (We can install).
  • DotNet Framework 1.1 installed, with the option to go to 2.0 when we want it
  • VPN tunnel back to Practical using IPSEC security compatible with SonicWall (Most are).
  • Terminal Services Installed (2-user standard edition that ships with the O/S)
  • Practical System Administrative access to the SQL Server (Need to be able to create/drop users/databases/etc, and change SQL Server configuration)
  • SQL Mail Installed
  • SMTP Access to a Mail Server (Can be the one here at Practical, we just need access to it).
  • Mail Ports to outside world closed (except to SMTP server at Host or at Practical)
  • HTTP(s) and FTP ports open
  • IIS 6.0 Installed
  • Ability for Practical to copy files to particular directories within the IIS Directory structure.
  • Ability for Practical to install applications as may be required from time to time.

Practical Computer Applications (PCA) Responsibilities

  • Manage SQL Server databases, users, and security
  • Manage Website and web Services and Practical applications

Hosting Provider Responsibilities

  • Internet Access uptime SLA of > 99.99% (=1 hour downtime per year)
  • Scheduled backup of the O/S
  • Scheduled Backup the SQL Server databases
  • Failover on the Internet Access and Electricity
  • Hardware support including swapping out bad components (Hot Swappable required)
  • O/S maintenance and support including Service Pack updates
  • Managing Host’s firewall
  • Availability (optionally) of a mirrored server in case of Server crash
  • 24/7×365 Technical Support availability (optional dedicated contact), with <1hr response time

What are your deployment and hosting options?